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Agreement
| Application | Credit
Card Form | Procedure List
Reseller
Agreement
It
is necessary for you to print out this entire document. Please read
it, sign it, and mail or fax the entire document back to us with
the rest of your application for reseller status.
Following
is the Write Brothers, Inc. ("WBI") Reseller Agreement. Please read
it completely then sign, date, and return it with your application.
Please keep a copy for your files.
PAYMENT TERMS
Pre-paid
All
new resellers are required to prepay orders.
Fees
Schedule
1.
Fee for any returned check is $30.00.
2. Fee for each Electronic Funds Transfer is $20.00.
3. Fee for returned COD shipment is $20.00.
PAYMENT
TYPES
1.
Company Check*, Cashier's Check*, Money Order* drawn on a U.S. Bank
in US Currency.
2.
Bank Transfer (EFT) (Due in U.S. Funds. $20 Additional Processing
Fee Charged per transfer)
3.
WRITE BROTHERS ACCEPTS CREDIT CARD PAYMENTS. A vendor may wish to
pay by Visa, MasterCard, or Discover. A completed credit card application
form is necessary at the time of setup to arrange for credit card
payments.
*All
Items must be made payable to Write Brothers, Inc.
SHIPPING
SERVICES
Write Brothers utilizes Fed Ex International. We can use your
Fed Ex account number and you may save on the shipping charges. Signatures
are required for all shipments. Write Brothers does not "Drop
Ship" to reseller client addresses and reseller clients may not
"Will Call" reseller purchases because of confidential invoice
information. Shipping/Handling
Costs
Call or email your WBI representative to verify shipping charges
for any particular order to ensure accuracy.
International
Shipments
Customs
tax and duties assessed by foreign governments are the sole responsibility
of the reseller. Write Brothers shipping and handling charges do
not include these fees. Signing this document acknowledges that
you understand and agree to pay all taxes and duties for shipments
outside of the U.S.A.
NOTE:
Resellers supplying their shipping account number will not be
charged any shipping/handling fees.
Resellers
placing orders for Will Call pick up will not be charged any shipping/handling
fees.
RETURN/EXCHANGE
POLICY
The
reseller must always obtain a Return Merchandise Authorization (RMA)
number before attempting to return/exchange merchandise for pre-approved
credit to Write Brothers. The reseller is responsible for all shipping
charges associated with returns for pre-approved credit and Write
Brothers does not refund shipping charges on returned merchandise.
Write Brothers reserves the right to refuse any return which does
not meet this criteria. Ship to:
Write
Brothers Receiving Dept.
1024 North Lake
Burbank, CA USA 91502
(818) 843-6557 ext. 552 or 553
RMA#________________________
(required)
Barter
Merchandise is exchangeable. No credits are issued for barter
merchandise returned unless the vendor issues Barter Advertising
credits for the same amount to Write Brothers. A copy of the Barter
Advertising Credit must be included in the RMA package for processing.
All
clients of resellers calling Write Brothers directly inquiring about
refunds or returns will be directed to contact the reseller from
which the merchandise was purchased. Write Brothers will not interfere
with reseller return policies and procedures.
DAMAGED
MERCHANDISE POLICY
In
the event of damaged or nonfunctional merchandise, Write Brothers
will replace the damaged portion free of charge to the reseller including
shipping charges if any, within 30 days. Clients who purchase merchandise
through a reseller must claim damages through the same reseller for
service and/or replacement. All replacement of damaged or nonfunctional
merchandise will be handled through the originating reseller at no
charge. Write Brothers will not accept damage claims from resellers'
clients directly.
STOCK
ROTATION POLICY
Write
Brothers notifies its resellers of new or updated versions of products
within 30 days of release. If the reseller wishes to exchange (rotate)
old version shelf stock or demo items and notifies Write Brothers
within 30 calendar days, they may do so at no charge by following
the Exchange Policy above.
COMPETITION
POLICY
Write
Brothers is a developer, manufacturer, and seller of all its products
directly. Whenever possible, it is Write Brothers' policy to refer
clients to authorized resellers in their area for purchase. Resellers
may submit advertising/pricing information to Write Brothers at any
time for referral purposes. Write Brothers reserves the right to promote,
market, and sell its products as it deems necessary. Written notification
of any direct sale promotion will be sent to all resellers in good
standing no fewer than 20 days prior to scheduled promotion dates.
Cooperative
Advertising
Write
Brothers encourages the solicitation of cooperative advertising from
its resellers. Any joint advertising venture is negotiable. It is
crucial that the reseller contact Write Brothers' Marketing Department
PRIOR to implementation of any cooperative advertising activity.
A contractual agreement must be approved PRIOR to implementation
and Write Brothers' parameters must be met and verified. Please
contact our Marketing Department, at ext. 511 or 555 if you
are interested in any cooperative advertising.
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Agreement
| Application | Credit
Card Form | Procedure List
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