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Reseller Agreement

It is necessary for you to print out this entire document. Please read it, sign it, and mail or fax the entire document back to us with the rest of your application for reseller status.

Following is the Write Brothers, Inc. ("WBI") Reseller Agreement. Please read it completely then sign, date, and return it with your application. Please keep a copy for your files.


PAYMENT TERMS

Pre-paid
All new resellers are required to prepay orders.

Fees Schedule
1. Fee for any returned check is $30.00.
2. Fee for each Electronic Funds Transfer is $20.00.
3. Fee for returned COD shipment is $20.00.


PAYMENT TYPES

1. Company Check*, Cashier's Check*, Money Order* drawn on a U.S. Bank in US Currency.

2. Bank Transfer (EFT) (Due in U.S. Funds. $20 Additional Processing Fee Charged per transfer)

3. WRITE BROTHERS ACCEPTS CREDIT CARD PAYMENTS. A vendor may wish to pay by Visa, MasterCard, or Discover. A completed credit card application form is necessary at the time of setup to arrange for credit card payments.

*All Items must be made payable to Write Brothers, Inc.


SHIPPING SERVICES
Write Brothers utilizes Fed Ex International. We can use your Fed Ex account number and you may save on the shipping charges. Signatures are required for all shipments. Write Brothers does not "Drop Ship" to reseller client addresses and reseller clients may not "Will Call" reseller purchases because of confidential invoice information.

Shipping/Handling Costs
Call or email your WBI representative to verify shipping charges for any particular order to ensure accuracy.

International Shipments
Customs tax and duties assessed by foreign governments are the sole responsibility of the reseller. Write Brothers shipping and handling charges do not include these fees. Signing this document acknowledges that you understand and agree to pay all taxes and duties for shipments outside of the U.S.A.

NOTE: Resellers supplying their shipping account number will not be charged any shipping/handling fees.

Resellers placing orders for Will Call pick up will not be charged any shipping/handling fees.


RETURN/EXCHANGE POLICY
The reseller must always obtain a Return Merchandise Authorization (RMA) number before attempting to return/exchange merchandise for pre-approved credit to Write Brothers. The reseller is responsible for all shipping charges associated with returns for pre-approved credit and Write Brothers does not refund shipping charges on returned merchandise. Write Brothers reserves the right to refuse any return which does not meet this criteria. Ship to:

Write Brothers Receiving Dept.
1024 North Lake
Burbank, CA USA 91502
(818) 843-6557 ext. 552 or 553

RMA#________________________ (required)

Barter Merchandise is exchangeable. No credits are issued for barter merchandise returned unless the vendor issues Barter Advertising credits for the same amount to Write Brothers. A copy of the Barter Advertising Credit must be included in the RMA package for processing.

All clients of resellers calling Write Brothers directly inquiring about refunds or returns will be directed to contact the reseller from which the merchandise was purchased. Write Brothers will not interfere with reseller return policies and procedures.


DAMAGED MERCHANDISE POLICY
In the event of damaged or nonfunctional merchandise, Write Brothers will replace the damaged portion free of charge to the reseller including shipping charges if any, within 30 days. Clients who purchase merchandise through a reseller must claim damages through the same reseller for service and/or replacement. All replacement of damaged or nonfunctional merchandise will be handled through the originating reseller at no charge. Write Brothers will not accept damage claims from resellers' clients directly.


STOCK ROTATION POLICY
Write Brothers notifies its resellers of new or updated versions of products within 30 days of release. If the reseller wishes to exchange (rotate) old version shelf stock or demo items and notifies Write Brothers within 30 calendar days, they may do so at no charge by following the Exchange Policy above.


COMPETITION POLICY
Write Brothers is a developer, manufacturer, and seller of all its products directly. Whenever possible, it is Write Brothers' policy to refer clients to authorized resellers in their area for purchase. Resellers may submit advertising/pricing information to Write Brothers at any time for referral purposes. Write Brothers reserves the right to promote, market, and sell its products as it deems necessary. Written notification of any direct sale promotion will be sent to all resellers in good standing no fewer than 20 days prior to scheduled promotion dates.


Cooperative Advertising
Write Brothers encourages the solicitation of cooperative advertising from its resellers. Any joint advertising venture is negotiable. It is crucial that the reseller contact Write Brothers' Marketing Department PRIOR to implementation of any cooperative advertising activity. A contractual agreement must be approved PRIOR to implementation and Write Brothers' parameters must be met and verified.

Please contact our Marketing Department, at ext. 511 or 555 if you are interested in any cooperative advertising.


 

   
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